Privacy Policy
We respect your privacy and are committed to handling your personal information responsibly.
This Privacy Policy explains, in general terms, how information may be collected, used, stored, and protected when you use this website.
1. Information We May Collect
We may collect personal information that you choose to provide, such as:
name
phone number
email address
address
order details
enquiry details
We may also collect basic website usage information, including browser, device, and general site activity.
2. How Information May Be Used
Information collected may be used for purposes such as:
processing orders or requests
responding to enquiries
providing customer support
improving website performance and user experience
maintaining internal records
complying with legal or regulatory requirements
3. Sharing of Information
We do not generally share personal information except where reasonably necessary for business operations, service fulfilment, legal compliance, or support purposes.
This may include service providers, payment processors, delivery partners, or other parties involved in operating the website or fulfilling requests.
4. Payment Information
Payments made through the website may be processed by third party payment providers. Their handling of payment information is subject to their own terms and privacy practices.
5. Cookies and Website Data
This website may use cookies or similar tools to improve functionality, analyse traffic, and support user experience.
You may adjust your browser settings if you prefer to limit or disable cookies.
6. Data Protection
Reasonable steps may be taken to protect personal information against unauthorised access, misuse, loss, or disclosure.
However, no online platform can guarantee complete security.
7. Retention of Information
Personal information may be kept for as long as necessary for operational, administrative, legal, or compliance purposes.
8. Your Rights
Depending on applicable laws, you may have the right to request access to, correction of, or updates to your personal information.
Any such request may be subject to identity verification and applicable legal requirements.
9. Third Party Websites
This website may contain links to third party websites. We are not responsible for the privacy practices or content of those external websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will take effect once published on this website.
11. Contact
For questions about this Privacy Policy, please contact us through the contact details provided on the website.